Shipping Policy

Shipping Rates

ShopClek.com offers free shipping on all orders to the continental US over $75 (UPS home delivery only).

For shipping rates to military addresses (APO or FPO), Hawaii, Alaska and Puerto Rico, please call 866.656.2462

Express Shipping

If you would like express shipping on your order, please make that selection at checkout. Express shipping charges are calculated by weight and location and will be calculated when you checkout. Please note: Express shipping times will still require 1-2 business days to process order. Saturday, Sunday and national holidays are not considered business days for delivery purposes. If you are concerned about express shipping times, we encourage you to call us at 1.866.656.2462 to make sure the item you need is in stock and can go out the next business day.

International Shipping

We currently do NOT ship to addresses outside of the United States.

United States Postal Service and APO Shipping

Unfortunately, we currently do not use the United States Postal Service (USPS) to deliver shipments. As a result, we cannot ship to military addresses because our preferred shipper, United Parcel Service (UPS), is not authorized to service them.

We apologize for this inconvenience because providing service to our hard-working military personnel is important. However, if you have family or friends within the continental US, you can ship your order to them and have them forward it to you. We realize this is not an ideal option, but we hope that this gives you access to our products.

UPS Claims

ShopClek.com promises to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items.

ShopClek.com will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, ShopClek.com is not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes as per our Risk of Loss statement. The purchaser is encouraged to dispute any credit card charges with their Credit Card Company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.

Notice to Debit / Check Card Users

Please be advised that banks do NOT treat debit or checking cards like a credit card; they can put two "holds" on your funds. First, your funds are held for verification purposes each time you place an order. They are held a second time when we process your sale. Please understand that there is nothing that we can do on our end to resolve this. These holds are internal banking functions of the bank that handles your card account. Additionally, be aware that a pre-authorization is NOT a charge; it only checks your account for available funds, holds those funds, and checks the address information you provided against the card company's records. The "hold" on your funds will eventually drop off the account after a short timeframe (sometimes up to 10 days) that is determined by your bank's policies. We sincerely apologize for any inconvenience this banking procedure may cause you.

Credit Card Processing

This site is a subsidiary of Clek Inc., and all credit card processing will be performed by Clek Inc.. The charge on your statement will appear from ShopClek.com. We verify all billing addresses with the credit cards, and if the address you enter does not match the credit card record, we will contact you.